Privacy Policy
This privacy policy describes how data is collected, used and shared when you use these websites.
Who are we
Public institution “Rezervat Lokrum”, Vukovaarska 8, 20000 Dubrovnik, Croatia
Our web address is: https://www.lokrum.hr
Personal data we collect
When you visit these web pages, we will automatically collect information about your device, including your web browser name, IP address, time zone and some cookies already present on your device. Additionally, as you browse the pages, we will collect information about which pages you open, how long you stay on them, and what search terms you used to get to a particular page. We will call this type of collected information “Device Information”.
We collect device information using the following technologies:
– “Cookies”, files stored on your device that often contain an anonymous unique identifier, for more information about cookies and how to disable them, visit
http://www.allaboutcookies.org;
– “Log files”, files stored on a network server in which data about the IP address, time of visit, network browser, network service provider and the network page from which you came to our pages are saved;
– “Web beacons”, “tags”, and “pixels”, files that are used to track the browsing of web pages.
When you send a reservation request using these pages, or using the contact form, we collect the information you provide us with, at least: first and last name, address, e-mail address and telephone number. We will call this type of collected information “Inquiry Information”.
When we talk about personal information in this privacy policy, we’re talking about device information and inquiry information.
How do we use your personal data?
We use the information you send us in the inquiry so that we can contact you and answer your questions.
Only if you allow us to do so, we use your information to send you an offer that we think may be of interest to you.
We use device information to reduce the risk of fraud, improve and optimize the experience of using our websites, and to improve the performance of our advertising campaigns.
Sharing of your personal information
We use Google Analytics to investigate how visitors use our web pages.
You can read more about how Google handles your personal data here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of sharing your personal information with Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Credit card billing
The protection of personal data is in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679 – Regulation and the implementation of the General Data Protection Regulation.
WSPay, as the executor of credit card authorization and collection, handles personal data in the capacity of processor and personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679 and according to the strict rules of the PCI DSS L1 regulation on the protection of entries and data transfer.
WSPay uses an SSL certificate with 256-bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data.
Personal data used for the purpose of authorization and billing, i.e. in the performance of obligations from the Agreement or based on the Agreement, are considered confidential data. WSPay does not process or use personal data except for the purpose of executing the authorization contract and billing.
WSPay guarantees the fulfillment of all conditions specified by the current regulations on personal data protection for personal data processors, and in particular the taking of all necessary technical, organizational and security measures, which is especially confirmed by the PCI DSS L1 certificate.
Behavioral advertising
We may in some cases use your personal data in order to adapt our marketing communication in an interesting and relevant way for you. For more information on how targeted advertising works, visit this page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can disable or customize targeted advertising via the following links:
– Facebook: https://www.facebook.com/settings/?tab=ads;
– Google: https://www.google.com/settings/ads/anonymous;
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.
In addition, you can opt out of some targeted advertising services via the link: http://optout.aboutads.info/.
Cookies
CSRF_TOKEN => unique token, sessional
GA => possible existence of google analytics or google tag manager cookies
laravel_session => unique token, sessional
Embedded content
Content on this website (eg video, photos, articles, etc.) may be included from other online locations that are not under our control. Such content behaves in the same way as when you visit these web pages, they may collect your personal data, use their own cookies or third-party cookies, including tracking the way you interact with these contents if you have a user account or are logged in to these pages (e.g. Google, Facebook).
Links
When you open a link from these websites, it may take you to websites that are not under our control. We are not responsible for the protection of your personal data in these cases and we ask you to find and study the privacy policy on these sites.
Your rights
You have the right to view your personal data that we have, you can correct, supplement or delete it. If you want to use any of the above rights, feel free to contact us via the contact form at the bottom of the page.
You can withdraw all consents you have given us regarding the use of your personal data at any time.
Retention of personal data
When you send an inquiry through these websites, we will keep your personal data until you tell us to delete it. However, we cannot delete your personal data that we need to fulfill our administrative or legal obligations.
Changes
From time to time, we may change this privacy policy to better suit our business practices, legal and regulatory reasons.
Contact us
For any additional clarifications, complaints, or if you want to exercise any of your rights, feel free to contact us at: pisarnica@lokrum.hr
